We accept refund or exchange product with CONDITIONS apply.
LOVENPEACE will fully refund or replace any goods purchased if they are found to be faulty or damaged attached with photo of defective or damage item.
1. Products must be unopened, unused and in the original condition
2. Products must be sent back within 7 days from original receipt of goods
3. Your proof of purchase / order information must also be included in the return.
Email us at [email protected] within 7 working days after received of the items.
We do not accept change of mind for the item that has been purchased.
Refunds will be processed in the same form that you originally paid for your order as soon as possible upon receipt of the returned products.
The total value of the refund will equal the payment made for the goods purchased, excluding freight and any other relevant fees, including Customs or Import fees, if any.
Please be sure to return your products to the correct address. Read below for the correct return address based on where you received your product order.
Please contact us at [email protected] if you have any question.